Refund Policy
At Psychology AI, we are committed to providing a high-quality experience. If you are not fully satisfied with your purchase, you may request a full refund within 48 hours (2 days) of the original purchase date. The available subscription plans are Weekly at £4.99 per week and Monthly at £15.99 per month.
Eligibility
- Refund requests must be submitted within 48 hours of purchase.
- Refunds apply only to first-time purchases. Subscription renewals are not eligible.
- Weekly and monthly subscriptions can be cancelled at any time, but remain active until the end of the paid term. No refunds are provided after the 48-hour window.
- If the service has been used extensively within the 48-hour period, refund requests may be reviewed on a case-by-case basis.
- Refunds are available only for direct purchases made through our official website.
How to Request a Refund
To request a refund, please email info@psychologyai.co.uk with the subject line "Refund Request."
Include:
- The email address used to sign up
- The purchase date or Stripe receipt (if available)
Refunds will be processed promptly once eligibility is confirmed.
Important
- Purchases are considered final after 48 hours from the original transaction.
- Refunds, once approved, may take 5–10 business days to appear in your account, depending on your payment provider.
- Weekly subscriptions renew automatically each week and monthly subscriptions renew automatically each month unless cancelled before the relevant renewal date.
We appreciate your understanding and are dedicated to ensuring a positive experience with Psychology AI.
— The Psychology AI Team